Analytics
Analyzing data and trends to make the invisible visible
Best-in-class Performance Results and Quality/Audit Scores
Our financial services domain expertise spans three decades, so we understand the intricacies of delivering best-in-class results while maintaining a robust and error-free compliance driven environment. We support the entire customer lifecycle, from early out programs, to pre-charge off servicing, to post-charge off recoveries. Our leading edge Compliance Management System (CMS) was engineered to provide robust IT and physical security in an era where the slightest mistake can cause major problems. With our help, our clients get index setting recovery rates with the highest call quality in the industry.
Analyzing data and trends to make the invisible visible
Our clients are “Raving Fans”
Always do the right thing, even when no one is looking
Everyone is accountable for great performance and everyone wins when it’s achieved
Comprehensive compliance and world class security to protect our clients’ brands and customers’ information and privacy
Our rewards driven quality assurance incentive program ensures flawless CX
One of the most comprehensive programs in the collection industry